What am I currently ‘removing’ to let something better emerge?
We’re working on stripping away the assumptions that safety and performance must live in separate silos. When we remove those walls, people find their rhythm—and systems get smarter.
Where am I seeing safety sleep better?
When frontline teams begin to design the work themselves, when RCA conversations shift from blame to design, and when organizations stop reacting and start listening.
Nice to find you here! I've been looking for healthcare writers on Substack. I'm also focused on patient safety - I combine lived patient experience with systems design expertise and healthcare research. Your ER perspective is invaluable - I approach it from the patient experience design side. Really appreciate your work in this space. My Substack is Ask the Patient.
Thank you, Sylvie. Your perspective and the perspective of patients is at the very center of this whole thing. And too often the patient voice is absent. We need to center that voice.
While I happen to be an ER doctor, I’m not particularly attached to that identity. Perhaps like you, I prefer to see healthcare safety and design through multiple lenses, both my own — I contain multitudes — but, more importantly, those of others.
Thank you. It’s great to meet someone who shares a common goal and a multidisciplinary perspective. Thank you for subscribing to Ask the Patient! I subscribed to yours as well. I would also love to join your Patient Safety Community in real life. DM me the details, please.
I love this experiment and I am all in.
What am I currently ‘removing’ to let something better emerge?
We’re working on stripping away the assumptions that safety and performance must live in separate silos. When we remove those walls, people find their rhythm—and systems get smarter.
Where am I seeing safety sleep better?
When frontline teams begin to design the work themselves, when RCA conversations shift from blame to design, and when organizations stop reacting and start listening.
Nice to find you here! I've been looking for healthcare writers on Substack. I'm also focused on patient safety - I combine lived patient experience with systems design expertise and healthcare research. Your ER perspective is invaluable - I approach it from the patient experience design side. Really appreciate your work in this space. My Substack is Ask the Patient.
Thank you, Sylvie. Your perspective and the perspective of patients is at the very center of this whole thing. And too often the patient voice is absent. We need to center that voice.
While I happen to be an ER doctor, I’m not particularly attached to that identity. Perhaps like you, I prefer to see healthcare safety and design through multiple lenses, both my own — I contain multitudes — but, more importantly, those of others.
I appreciate you.
And I’ll check out your sub stack.
Thanks!
Thank you. It’s great to meet someone who shares a common goal and a multidisciplinary perspective. Thank you for subscribing to Ask the Patient! I subscribed to yours as well. I would also love to join your Patient Safety Community in real life. DM me the details, please.